The Gentlemen Plumbers Calgary
5355 8 St NE, Calgary, AB T2K 5R9, Canada
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Thank you, Matthew! Very personable service. Was very knowledgeable in his field. Explained what options were available and what the total cost would be. Will be out holiday Monday to start the big job! Yes, holiday Monday!! I would definitely recommend. UPDATE: Matthew and Rick came on Tuesday for the big install. Guys are really busy - we sacrificed Tuesday - furnaces are more important than hot water, especially in the deep freeze we are currently in! Started at 8:30 a.m. and finished at 7 p.m., then walked us through the new system! Great service, guys! Thank you! Definitely recommend and will use this company again, for sure!
Great work! The place was left clean and tidy and fully functional. We weren’t expecting the work to be done on Saturday, so that was a treat. Price was exactly what he quoted and full value for the work he did. We highly. Mohamed is polite, personable and very professional. We would be pleased to have him should we have further plumbing needs.
After my hot water tank had sh*t the bed and trying to fix it myself to no avail, I decided to call in the appropriate tradesman to take care of. When I called Gentlemen I was greeted by a very nice receptionist that quickly set up an appointment for me and the plumber came by within a couple hours of the call. I think his name was James, anyhow he was very cordial and professional. He gave me a few options, which I told him I need a day or two to research my options. In which he had no problem with. He wasn't pushy like other companies technicians I have used in the past. Just very informative . Also he did a free inspection of the plumbing in my house, which was a nice bonus. Anyhow, from my experience I'd recommend this company.
Had a plumbing issue Sunday afternoon. My toilet broke. Literally, it cracked around the base due to shifting as a result of a poor install. Called this company and spoke to a real human who was absolutely lovely and was able to secure a visit next day. Was given a window between 8 and 4, but sure enough got the call that the tech was on his way at 8:15. 2 techs, Austin and Aksel, arrived dressed in tidy uniforms and entered my place, putting down a heavy duty rug to protect my floors and they put covers on their boots as well. Next, the techs explained their 5 step guarantee and the gentlemen’s promise club and finally got to the estimate portion of the visit. Options were clearly explained and the pricing was complete and transparent. I chose based on their recommendations, and they had to leave to pick up the toilet I chose as they didn’t have one on the truck. They were back quickly and got to work. Very efficient and tidy, and walked me through what they had done to ensure I was satisfied. Then they completed a free quick check of the plumbing under our kitchen and bathroom sinks, recommending one thing they thought would be of benefit. I am completely satisfied with how this all went down. From the office staff to the techs to the products used and the end result, I couldn’t be happier. Bonus points for being comfortable and patient with my little dog who felt the need to “supervise”.
I was not at home to deal with Andrew when he showed up. My Mom was there. Andrew assessed our kitchen sink issue and sent me 5 quotes prior to doing anything. I called and spoke to him over the phone about my best option and he got to it right away! My Mom stated he was very kind and easy to deal with. Very knowledgeable too. This is the 3rd time I have dealt with the Gentleman Plumbers for 3 different reasons. Each time was a great experience.