Wow just wow!!! Our toilet broke down and literally they had a spot to fill today
, came right away, got us a brand new toilet 🚽 and even a free home plumbing inspection! Noah was our guy SUPER FRIENDLY! I have not had a better customer experience than with Noah! He was fast, reinspected his work explained what he was doing all while keeping up with a friendly chat with myself and hubby. Super recommended! ‼️✨💯🥰
Brad Mercer
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June 14, 2024
Please think twice before using this company for a complicated main sewer line repair on your house. I called them for an estimate to repair the sewer line to my house which ran directly under my garage. The receptionist said there would be a fee of $94 and I asked if that would cover the cost of the estimate and was told yes. When the tech arrived at my house to do the estimate, he did not seem very experienced. I was told that I was going to have to tear down my garage so they could excavate and that the video inspection would be $900+ dollars. When I question that and told him that the receptionist told me the $94 would cover the estimate, he said no, the $94 was only for the travel time. The tech was able to go back and review my phone call and then agreed with me that she indeed did tell me that and that there had been a miscommunication. I told him not to bother with the video inspection of the sewer if his quote involved tearing down my completely finished garage with new roof, hardy board siding, drywalled and painted, and poly urea flooring. I paid the $94 dollars for the techs travel but this was a complete waste of time and money. We went with Mr. Rooter who completed the job on schedule and under budget. Mr. Rooter charged $50 for the estimate and video inspection. Mr. Rooter did the work Gentleman Pros could not. See the Mr. Rooter pics attached.
S T
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August 30, 2024
I had an outstanding experience with The Gentleman Pros! From start to finish, their service was top-notch.
Booking an appointment was incredibly easy, and they arrived promptly as scheduled. We got notified via text/email to confirm appointment which was very convenient. We also received the invoice right away.
Ryan D was the plumber we worked with, he was awesome. He did a fantastic job. He provided us with a free house inspection, which was thorough and highly informative. Ryan was very professional, and he took the time to answer all of our questions with patience and expertise.
I highly recommend The Gentleman Pros for anyone in need of RELIABLE and professional plumbing services!
Rhona-Mae Arca
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August 29, 2024
Logan C. and Tony completed my home inspection today. They were extremely knowledgeable, thorough, and courteous. I appreciated the time they took to explain what they were checking as well as the work they recommend I get done.
Both Logan and Tony gave me tips on what I can do in terms of general maintenance for my water pipes, faucets, and shower heads.
I have been a happy customer for the past two years. I recommend Gentlemen Pros for their expertise and quality of work.
Angel Bailey
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July 22, 2024
Great experience with The Gentlemen Pros from start to finish! Easy to book an appointment within a timely matter. They were able to put us on an emergency list if an earlier appointment became available, which happened days before actual appointment. Advanced notice on when they would be showing up (not wasting the whole day wondering when), guaranteed quote(s) provided after initial inspection, and the service was done quickly and efficiently. Technician Martin K was very professional, knowledgeable, and transparent in everything he did. He was very informative and thorough in his work. Martin was friendly and went above and beyond on what was needed. Thank you!
Wow just wow!!! Our toilet broke down and literally they had a spot to fill today , came right away, got us a brand new toilet 🚽 and even a free home plumbing inspection! Noah was our guy SUPER FRIENDLY! I have not had a better customer experience than with Noah! He was fast, reinspected his work explained what he was doing all while keeping up with a friendly chat with myself and hubby. Super recommended! ‼️✨💯🥰
Please think twice before using this company for a complicated main sewer line repair on your house. I called them for an estimate to repair the sewer line to my house which ran directly under my garage. The receptionist said there would be a fee of $94 and I asked if that would cover the cost of the estimate and was told yes. When the tech arrived at my house to do the estimate, he did not seem very experienced. I was told that I was going to have to tear down my garage so they could excavate and that the video inspection would be $900+ dollars. When I question that and told him that the receptionist told me the $94 would cover the estimate, he said no, the $94 was only for the travel time. The tech was able to go back and review my phone call and then agreed with me that she indeed did tell me that and that there had been a miscommunication. I told him not to bother with the video inspection of the sewer if his quote involved tearing down my completely finished garage with new roof, hardy board siding, drywalled and painted, and poly urea flooring. I paid the $94 dollars for the techs travel but this was a complete waste of time and money. We went with Mr. Rooter who completed the job on schedule and under budget. Mr. Rooter charged $50 for the estimate and video inspection. Mr. Rooter did the work Gentleman Pros could not. See the Mr. Rooter pics attached.
I had an outstanding experience with The Gentleman Pros! From start to finish, their service was top-notch. Booking an appointment was incredibly easy, and they arrived promptly as scheduled. We got notified via text/email to confirm appointment which was very convenient. We also received the invoice right away. Ryan D was the plumber we worked with, he was awesome. He did a fantastic job. He provided us with a free house inspection, which was thorough and highly informative. Ryan was very professional, and he took the time to answer all of our questions with patience and expertise. I highly recommend The Gentleman Pros for anyone in need of RELIABLE and professional plumbing services!
Logan C. and Tony completed my home inspection today. They were extremely knowledgeable, thorough, and courteous. I appreciated the time they took to explain what they were checking as well as the work they recommend I get done. Both Logan and Tony gave me tips on what I can do in terms of general maintenance for my water pipes, faucets, and shower heads. I have been a happy customer for the past two years. I recommend Gentlemen Pros for their expertise and quality of work.
Great experience with The Gentlemen Pros from start to finish! Easy to book an appointment within a timely matter. They were able to put us on an emergency list if an earlier appointment became available, which happened days before actual appointment. Advanced notice on when they would be showing up (not wasting the whole day wondering when), guaranteed quote(s) provided after initial inspection, and the service was done quickly and efficiently. Technician Martin K was very professional, knowledgeable, and transparent in everything he did. He was very informative and thorough in his work. Martin was friendly and went above and beyond on what was needed. Thank you!