TH Fireplaces
5308 4 St SE, Calgary, AB T2H 1K5, Canada
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Nic came to service our fireplace and arrived as scheduled. He completed the job efficiently and was very professional in explaining step by step what he did to make sure all was good. We have been using TH fireplace for the last 2 years. I would definitely recommend them.
As a distributor, my experience with TH FIREPLACES, particularly dealing with Jason and Elsie, has been nothing short of extraordinary. Jason, who is the salesperson, is an absolute pleasure to work with. He has a fantastic sense of humor and always prioritizes his customers' needs. He diligently goes above and beyond to find the best possible solutions, offering multiple options rather than rushing to a single product. His commitment to customer satisfaction and swift, efficient service is truly commendable. Then there's Elsie, who is often the first person you encounter at reception. She is incredibly gracious, kind, and heartwarming. Her follow-ups on orders and ensuring everything is running smoothly leave a lasting positive impression. Walking into the store or making a call, you're greeted with a welcoming vibe that instantly puts you at ease. TH FIREPLACES fosters an environment of relaxation and open communication, making it an absolute pleasure to work with them from a distribution perspective. They truly understand the importance of maintaining excellent customer relations and it shows in every interaction. I highly recommend TH FIREPLACES for their outstanding service and professional yet friendly atmosphere. Working with them has been a stellar experience!
Nic came out to service my gas fireplace. He did an excellent job, very professional and thorough. Did a great job cleaning it and was super knowledgeable and explained everything in detail to me. I'm definitely going to use this company again and definitely when I look to replace my unit.
TH Fireplaces was an amazing place to deal with right from the start. The installer (Chris) arrived early on our scheduled start date. He was able to take out our old fireplace with no damage to our brick work. He gave me options on the installation process. At the end my wife and I were extremely happy with his work. If you want a professional job, these are the people to use. Many thanks again to Chris for the amazing job he did.
Nick showed up on time and did a great job servicing and cleaning our gas fireplace. He reviewed his findings of the inspection and carefully explained everything. We were very impressed with his interactions. Thanks TH Fireplaces.