I usually pick a new company based on reviews, SOS had great reviews and I now understand why. They were honest quick, polite and professional. Brit the dispatcher was friendly and clear about possible pricing and Esther my technician who came out was amazing and taught me a lot. She was able to resolve the issue and even went over and above. Just so everyone knows they did not ask for this review. It was earned and well deserved. I appreciate SOS Drain cleaning as a company. Highly recommended. Thanks guys.
Stephanie Ramage
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May 20, 2025
From start to finish, my experience with SOS was exceptional. From my first call with Brit to book our appointment, I was impressed with the level of professionalism and customer care. There was a miscommunication on my end, but the technician Ian, who was initially dispatched, was incredibly kind and understanding. Brit quickly stepped in and resolved everything smoothly, and Jory was on-site just a few hours later.
In under two hours, both of the drain issues at our facility were fixed with no further concerns. Efficient, friendly, and clearly experts at what they do. SOS has absolutely earned our trust—we’ll be calling them first for any future drain problems.
Thanks again to the whole team for a truly great experience!
Lindsay Parr
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July 15, 2025
I had 2 lovely ladies come to my house yesteday and install 2 new toilets for me!!!!! Super star service!!!! They were super friendly and took care of things in record time. So very happy with the service! Highly recommended!!!!! Also I called the day before and they were able to help me out the following day!!!! Edit, I just had them back to change out a hot water tank and If I could give another 5 stars I would!!!!! Just had the best bubble bath of all time!!!!!!!
Bram Grant
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April 24, 2025
S. O. S drain is the best. I’ve been using it for a couple of years now and their technicians always provide top quality service. Scott and Shannon were great. Their prices are very reasonable. Special thanks to Scott for his excellent service.
Bram
Dipa Dasgupta
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May 17, 2025
Absolutely amazing and over the top client support service, very knowledgeable staff. They definitely exceeded expectation. I had my basement kitchen sink plugged and a different company who was supposed to come, bailed at last minute. SOS sent Esther within 2 hours of our call. She did the job rightaway. Could not be happier with her service. Will highly recommend SOS. I am not going to hire anyone else in future.
I usually pick a new company based on reviews, SOS had great reviews and I now understand why. They were honest quick, polite and professional. Brit the dispatcher was friendly and clear about possible pricing and Esther my technician who came out was amazing and taught me a lot. She was able to resolve the issue and even went over and above. Just so everyone knows they did not ask for this review. It was earned and well deserved. I appreciate SOS Drain cleaning as a company. Highly recommended. Thanks guys.
From start to finish, my experience with SOS was exceptional. From my first call with Brit to book our appointment, I was impressed with the level of professionalism and customer care. There was a miscommunication on my end, but the technician Ian, who was initially dispatched, was incredibly kind and understanding. Brit quickly stepped in and resolved everything smoothly, and Jory was on-site just a few hours later. In under two hours, both of the drain issues at our facility were fixed with no further concerns. Efficient, friendly, and clearly experts at what they do. SOS has absolutely earned our trust—we’ll be calling them first for any future drain problems. Thanks again to the whole team for a truly great experience!
I had 2 lovely ladies come to my house yesteday and install 2 new toilets for me!!!!! Super star service!!!! They were super friendly and took care of things in record time. So very happy with the service! Highly recommended!!!!! Also I called the day before and they were able to help me out the following day!!!! Edit, I just had them back to change out a hot water tank and If I could give another 5 stars I would!!!!! Just had the best bubble bath of all time!!!!!!!
S. O. S drain is the best. I’ve been using it for a couple of years now and their technicians always provide top quality service. Scott and Shannon were great. Their prices are very reasonable. Special thanks to Scott for his excellent service. Bram
Absolutely amazing and over the top client support service, very knowledgeable staff. They definitely exceeded expectation. I had my basement kitchen sink plugged and a different company who was supposed to come, bailed at last minute. SOS sent Esther within 2 hours of our call. She did the job rightaway. Could not be happier with her service. Will highly recommend SOS. I am not going to hire anyone else in future.