Thank you Nick for saving the day! Ritchie’s Plumbing is very straight forward, no upsell or hidden fees. Very kind and professional service from dispatcher to plumber. Next day service and the problem was fixed in just over an hour. Nick was able to save a tile saving us from having to re-tile our bathroom. Amazing job!!!
JP W
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September 16, 2024
Honest, prompt, professional- everything you want and…actually get. I’ve had them in two times. Once was in furnace crisis with 40+ old Bertha- they kept the old girl running and didn’t try to upsale me on a new furnace! The second was with a kitchen tap. It was a smooth installation with great customer service. I appreciate their honesty and attention to detail. I would highly recommend Ritchies Plumbing.
Amanda Hu
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November 01, 2024
Wonderful, prompt and friendly service. They have come to fix furnaces at several houses I’ve owned, and a water line bursting due to cold temperature. They are also super affordable!
Durab Mansoor
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May 14, 2024
Beware! If you have an urgent issue, they will try to take advantage of your situation. I would suggest finding a more trustworthy company - do not rely on the advice from this company.
My hot water heater had an issue, we didn't have hot water in the house. Their plumber gave me an option to order a spare part to fix the tank for $600 with a delivery time of 2 weeks; so 2 weeks without hot water in a house with kids. Or buy a $6,500 water heater from them and they will install it the next day.
We declined both options.
We were able to get the spare part delivered and installed through a different company by the next day for all of $250. They did not try to take advantage of our situation.
Raafat Kassem
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January 28, 2024
We had Ritchie change our full house poly-b almost 1.5 years ago now. I just got around to leave a review. We were not in the right space when we needed the work to be done. Ritchie, his wife and his team were amazing. They worked with us, were totally understandable of our situation and their work was impeccable. I guess writing a review after this much time says a lot of their quality of work. I recommend him to anyone needing a plumber. Rare to see honest people nowadays that really care about their customers.
Thank you Nick for saving the day! Ritchie’s Plumbing is very straight forward, no upsell or hidden fees. Very kind and professional service from dispatcher to plumber. Next day service and the problem was fixed in just over an hour. Nick was able to save a tile saving us from having to re-tile our bathroom. Amazing job!!!
Honest, prompt, professional- everything you want and…actually get. I’ve had them in two times. Once was in furnace crisis with 40+ old Bertha- they kept the old girl running and didn’t try to upsale me on a new furnace! The second was with a kitchen tap. It was a smooth installation with great customer service. I appreciate their honesty and attention to detail. I would highly recommend Ritchies Plumbing.
Wonderful, prompt and friendly service. They have come to fix furnaces at several houses I’ve owned, and a water line bursting due to cold temperature. They are also super affordable!
Beware! If you have an urgent issue, they will try to take advantage of your situation. I would suggest finding a more trustworthy company - do not rely on the advice from this company. My hot water heater had an issue, we didn't have hot water in the house. Their plumber gave me an option to order a spare part to fix the tank for $600 with a delivery time of 2 weeks; so 2 weeks without hot water in a house with kids. Or buy a $6,500 water heater from them and they will install it the next day. We declined both options. We were able to get the spare part delivered and installed through a different company by the next day for all of $250. They did not try to take advantage of our situation.
We had Ritchie change our full house poly-b almost 1.5 years ago now. I just got around to leave a review. We were not in the right space when we needed the work to be done. Ritchie, his wife and his team were amazing. They worked with us, were totally understandable of our situation and their work was impeccable. I guess writing a review after this much time says a lot of their quality of work. I recommend him to anyone needing a plumber. Rare to see honest people nowadays that really care about their customers.