Crowfoot Dodge Chrysler

20 Crowfoot Rise NW, Calgary, AB T3G 3S7, Canada

About Crowfoot Dodge Chrysler

4 / 5

from reviews

Is this your business?

    Sam Rose
    -
    February 28, 2024

    I recently had the pleasure of purchasing a vehicle from Raj and I couldn't be happier with the experience. From the moment I stepped onto the lot, Raj greeted me with a warm and friendly demeanor, instantly putting me at ease. Throughout the entire process, Raj demonstrated exceptional professionalism, knowledge, and integrity. He took the time to understand my needs and preferences, patiently answering all of my questions and guiding me through the various options available. What truly stood out was Raj's genuine dedication to ensuring that I found the perfect vehicle for me, rather than simply making a sale. His transparency and honesty were refreshing, and I felt confident in every decision I made under his guidance. Thanks to Raj's expertise and assistance, I drove off the lot in my dream car, knowing that I received an excellent deal and outstanding service. I highly recommend Raj to anyone in search of a positive and stress-free car buying experience. Thank you, Raj, for going above and beyond to make my car buying journey truly memorable!

    Josh Hanson
    -
    December 01, 2023

    I took my car here for a key fob replacement. They called me that morning to say my car had a check engine light on and was running rough and recommended a diagnosis to inspect the issue. To note here is I have never had a check engine light come on in my car, ever. I did in fact have a tire pressure warning light on; my new wheels did not have sensors installed. After the diagnosis I was called and told my vehicle had several issues. That I needed a new battery (mine was apparently at “11.5 volts”) brake switch, O2 sensors and spark plugs, but they were unsure of the root of the check engine light or rough running engine. I went to pick up my vehicle and handed a list of quotes for the various issues. The costs were high, including several more diagnosis fees. $450 to replace the battery was one I would like to highlight. I went to a parts store and bought a higher end battery for my vehicle for $300, and installed it myself. The issue here was that my original battery was reading 12.5V when I had it tested. I even tested it myself after a couple days of sitting in my cold garage, still 12.5 volts. Great work Dodge. I still have never seen the “check engine light” come on. I’m assuming the same mechanic who saw the tire pressure light was the one checking my battery. The brake switch was throwing a code, which I confirmed with my code reader, but was functioning. I replaced it in minutes and it was a $22 part. Crowfoot Dodge quoted me $150 for that. When I voiced my concern I was told to contact a particular service advisor. My email was never returned. When I followed up a week later I was told I would be contacted, but that never happened either. That last email was over ten days ago. I am completely dissatisfied with Crowfoot Dodge. They are either completely unqualified or dishonest, or both. To not contact a concerned customer after they reach out twice is absolutely unacceptable. I highly recommend you steer clear of any service at their shop. There are many friendly smaller shops with actual business ethics that will be honest with you. Their parts counter wasn’t any better. When I went to pick up my vehicle I was unsure which door to enter through and came in from the back. I stood at the parts counter for ten minutes saying “hello?” while someone from around the corner was burping loudly before they eventually came to help me. This place was not worth my time or money. Update: Despite the reply from Dodge on this review, no one has bothered contacting me or responding to my original emails. Update2: Still no phone call from Dodge. I did a bit of reading and figured out it was loose intake manifold bolts. You would think a Dodge mechanic would have some experience with this! No one at Dodge has shown me anything to be impressed about.

    Morgan Macklin
    -
    December 18, 2023

    I am VERY disappointed with the experience I had here. I recently bought a new fully inspected vehicle (from another dealer) and had noticed some sounds coming from the back end so I decided to get it checked out. When I came back for my car I had received a quote for $4000 worth of repairs needed on the back end. I was told that everything was bent and damaged and needed to be replaced. I left the dealership in tears. Thankfully I sought out another opinion revealing that there was no damage to my vehicle and all that was needed was a wheel alignment. I decided to call Crowfoot Dodge back about this and they asked me to come in again. This time I brought my dad who had discovered that they quoted me "worst case scenario" based off of their assumptions of what could be wrong (although when I was alone I was told everything needed to be replaced together). Long story short, we came to the conclusion that only $400 worth of repairs were necessary not $4000. I am so grateful that I had support with me because as a young woman I was extremely taken advantage of and would not recommend coming here.

    Stafa Rekabi
    -
    December 14, 2023

    *I did not purchase a vehicle Perry from sales has been incredible. I have never had someone take an inquiry and my request as serious as Perry did. Negotiating back and forth reasonably with full transparency regarding a corvette. If I end up buying it, this review will still be 5 stars. But I do applaud the effort these guys put in to make sure you’re getting what you want and can afford

    Megan Leibel
    -
    January 18, 2024

    I have nothing but good things to say about my experience here. After paying $2000 on unnecessary work at another shop, the mechanic here quickly diagnosed the problem with my Journey and personally advised me of my options. I very much appreciate your thorough and honest work! In the end, I made the tough decision to trade in my vehicle for something else. Kaeden was beyond amazing to deal with!! He helped me find the perfect vehicle and I just love my new Durango. I’m so thankful for the team who assisted me through this stressful time right before the holidays. You guys rock!

    Crowfoot Dodge Chrysler

    Our Address

    20 Crowfoot Rise NW, Calgary, AB T3G 3S7, Canada

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