We hired CertaPro to stain the exterior siding of our home and garage. The sales rep (Dan) who came to do the estimate was professional, knowledgeable, and very helpful. After painting started, we began to have second thoughts about our chosen colors. CertaPro supported us all the way through several alterations, even redoing an entire wall, to make sure we were satisfied with the results. The actual painting crew (Tyler, Lucas, Nikki) were absolutely amazing. Meticulous, professional, good-natured, and a pleasure to work with. Their attention to detail and to doing a perfect job was outstanding. Highly recommended.
Extremely pleased with the whole experience. The on-site quote was clear and concise with no gimmicky up-sells. The appointment coordinator was very communicative especially because we had to reschedule several times due to our very wet spring. Josh and the staining crew were very professional and their level of knowledge and experience provided comfort as they worked tirelessly towards an amazing result. As soon as the Calgary sun and snow washes out this stain (which won’t be for awhile because they use a quality Sherwin-Williams product), I’ll be reaching out for their services. Job well done!
Excellent job! The work was done efficiently and done earlier than they expected. They were covering a colourful palette with a very light neutral. Coverage is perfect. CertaPro did an excellent job. I would recommend and would use again if the need arises.
These guys are the best! Painted our main floor staircase and office and did a phenomenal job. Very professional and friendly team. Really knew their stuff and shared their expertise. Would 100% recommend to anyone looking for a quality painter
They were on time and showed up when they said they would. The actual painting was done well and looks good. They were clean. The problems were with communication. The painters arrived and didn’t know all the parts we expected them to paint. We had to call the office and they had to explain to the painters. They left without painting all the trim so they came back a few days later and finished up. The biggest issue was they had the wrong paint colour. They painted our house the wrong colour. Lucky for them it matched and worked with our house so we didn’t ask them to repaint with the right colours. They didn’t apologize or explain what happened. Or thank us for not making them repaint our house with the right colours. Or offer a discount. A lesson learned for us, over communicate, list every item that needs painting ( trim is not enough), repeat colour choices, make sure everything is documented. Disappointing experience.
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