Black Hills Plumbing and Heating Services
166 Pinehill Rd NE, Calgary, AB T1Y 2C4, Canada
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Terrible Experience with Black Hills Plumbing and Heating Services I had a really disappointing and alarming experience with Black Hills Plumbing and Heating Services. Ron came out to fix my furnace, claiming to have identified the issue. He told me that my furnace was fine and that all I needed was a replacement motherboard. He ordered the part from out of province, priced it at $1000, and added labor charges. After replacing the motherboard, the furnace stopped working the very next day. Ron returned and replaced two switches, but when I received the bill for $1835, it seemed far too high for the three parts that were installed. He also billed me for 6 hours of labor! When I questioned the amount, he was rude and only reduced the bill by $135, making me pay $1700. To make matters worse, shortly after he left, the carbon monoxide alarm in the house started going off. Tenants initially thought it was due to cooking, but when it kept happening every day, they called me. I had to call the fire department, who found that the real issue was a faulty heat exchanger. The furnace was shut off due to dangerous levels of carbon monoxide in the house. The fire department and ATCO confirmed that the heat exchanger was the real problem. Ron's misdiagnosis not only wasted my money but also put my tenants' safety at risk. When I reached out to Ron to address the issue and asked him to refund my money by returning the parts he installed, he rudely told me that he no longer works for me and to take him to court if I had a problem. I am extremely disappointed in the service and feel that Ron's actions were unprofessional, negligent, and unsafe. I will never use Black Hills Plumbing and Heating again.
Mr. Ron Fry is very experienced plumber with a reasonable price , he fixed more than 10 pipe bursts in my house. He was quick and could able to figure out the issues in no time. He helped me with some electrical fixes as well and that was completely complementary job he did for me just out of his will. Now, he is my go to person for any household issues going forward. Thanks Ron for your much needed help and advise. Appreciate it!
A few days ago, all of a sudden we could not get hot water and it was a pain getting ourselves and our 3 young kids ready for school and work. We called several plumbers who either could not come out until the weekend or gave us outrageous prices simply to come and "diagnose" the problem alone. Two other companies tried to sell us a new hot water tank without the option of trying to fix the problem. My wife found Ron's contact online. He was very sympathetic, he had 4 other jobs that day but promised to come by our place that evening. Ron is very knowledgeable about his craft, honest and very professional. He was personable, explained the cause of the problem and worked it through with us. He fixed our hot water tank in minutes and gave us very reasonable prices. He told us to make sure to contact him if any issues. Ron has us as clients for life. Don't hesitate to contact this business for your plumbing needs. The best experience ever! Thank you again Ron.
Ron is an exceptional plumber! His knowledge and helpfulness are unmatched. He has helped me twice, always arriving on time and completing the job efficiently. His expertise ensures a job well done every time. I'd highly recommend him!
A couple of days ago, our friend had more than 10 burst pipes in their home. We called Mr. Fry and he was onto the job from get go, he identified each burst one by one, fixed it, moved onto other. Some of them were at very odd places, hard to reach, but he able to make his way through and fix them. He also explained to us what he was doing. Us being a first-time home buyer, he helped us a lot in understanding what to do and how to avoid these issues in the future. He also helped us with a furnace issue and dishwasher part replacement. He was very helpful and did a really great job. There hasnt been any issues yet, and he also gives a 1-year warranty for his burst pipes repairs, which is very appreciated. Appreciate the help and knowledge transfer Ron. Thank you!!