Easy Auto Glass Inc
10820 27 St SE Bay 1, Calgary, AB T2Z 3R6, Canada
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I wanted to share my experience with what happened to my vehicle because I believe in showing appreciation when it's due. My experience at Easy Auto Glass deserves recognition. The back glass on my 2013 Veloster shattered, prompting me to seek estimates from various businesses. One of those calls was to Easy Auto Glass. I quickly learned that this was not an easy part to replace and could be quite costly. From my initial interaction with Kelly, she demonstrated unwavering dedication to helping me out. Even though they didn't have the glass in stock, Kelly went above and beyond by reaching out to different suppliers, including her used part supplier. She promptly called me back with good news, finding a used glass at a great price, and booked my appointment. Upon arriving for my appointment, the owner, David, encountered a small hiccup as the glass was incorrect for my car, designed for a vehicle with a spoiler, while mine did not have one. However, David swiftly located the correct part and assured me it would be here later in the week. Understanding my urgency for work the next day, he provided a fast solution by installing a temporary glass. He advised me to return on Saturday for the correct replacement and the swap, providing a loaner vehicle while my car was getting the temporary glass installed. I was genuinely impressed by the level of customer service both David and Kelly provided, ensuring I received the correct part and leaving me completely satisfied. The owners take great pride in their work, going well above and beyond customer expectations. I wasn't even expecting a loaner vehicle, but it added that extra bit of service. I wouldn't consider going anywhere else for anything related to my windows besides Easy Auto Glass. I highly recommend this place for all your glass needs, as they even offer a lifetime rock chip repair on every new windshield. It was literally that Easy!
What a great place!! As soon as I walked through the door I could feel the positive and healthy energy. I was one of the last customers of the day and it was so fantastic to see and hear the enthusiasm, smiles and laughter of the auto glass techs at the end of a hard days work. Thanks boys!! Kelly and Barb were welcoming and warm and there was no need to make an attempt at making me comfortable. Sassy and Reina are beautiful and so friendly. Icing on the cake is the quality of the work, the workmanship and the free chip repairs. Thanks to all at Easy Auto Glass!!
Amazing customer service- the lady at the front desk is kind and wonderful. Was referenced this place by my colleague and friend and the service is 5Star +. I dropped my car off on the wrong day, and they managed to find a windshield, fit it in their schedule and get it done by 2PM so I could have a car before the long weekend. PLUS, it was FAR CHEAPER than the four glasses places I had contacted. Will be a lifetime customer. Will tell all my friends and family to go here. Excellent experience.
Even though I live north of Calgary, I will always travel "way down south" for my windshield repairs and installs. Dave and Barb make sure everyone is treated like family, provide quality products at a great price, and have you taken care of in record time. Absolutely recommend Easy Auto Glass for their 5 star service!
After 14 years and many many chip repairs we finally had Dave replace our 14 year old windshield, in our 2010 4runner. As per usual an excellent job, done on time and done right. If you're in need of a new windshield or just chip repairs, I highly recommend Easy Auto Glass, you won't be disappointed.